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Microsoft MS-721 Certification is aimed at IT professionals who are responsible for deploying and managing collaboration and communication systems in their organizations. Collaboration Communications Systems Engineer certification provides them with the skills and knowledge needed to design and deploy these systems using Microsoft technologies, and helps them stay up-to-date with the latest developments in this field. Additionally, this certification can enhance the career prospects of IT professionals by demonstrating their expertise in this specialized area.
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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q205-Q210):
NEW QUESTION # 205
Case Study 3 - Contoso, Ltd
Overview
Company Information
Contoso, Ltd. is an international manufacturing company that has 2,000 employees.
Contoso currently uses a third-party meeting service. The company plans to migrate the meeting service to Microsoft Teams and replace all legacy video teleconferencing (VTC) devices.
Physical Locations
Contoso has offices in Toronto, New York, Rome, and London. The company has a global sales team that works remotely.
Existing Environment
Active Directory Environment
The on-premises network contains an Active Directory Domain Services (AD DS) forest named contoso.com.
Microsoft 365 and Teams Environment
Contoso has a Microsoft 365 subscription. All users are licensed for Microsoft 365 E5 and Teams Premium. All users are enabled for Teams Phone by using Operator Connect.
The contoso.com domain syncs to Microsoft 365 by using Azure AD Connect cloud sync. All users use the Microsoft Authenticator app for multi-factor authentication (MFA) to cloud services.
A Microsoft Surface Hub device is deployed to the boardroom in each office.
The reception area at the Toronto office is configured to use a phone number of +14165555555 in Teams.
Problem Statements
Contoso identifies the following issues:
- A user in the London office cannot locate the recorded files from a recurring Teams meeting.
- Executives in the New York office report having to use Microsoft Authenticator to access their Microsoft OneDrive files from the Surface Hub.
- A user in the Toronto office reports receiving incoming calls while attending Teams meetings instead of having calls sent automatically to voicemail.
Requirements
Planned Changes
Contoso plans to implement the following changes:
- Deploy a new Teams-certified endpoint to all the boardrooms and huddle spaces in all the offices.
- Start a pilot project to deploy an Intelligent Speaker to the boardroom in the Rome office and evaluate transcription and voice attribution capabilities.
- Deploy a Teams shared device to the lunchroom in the Toronto office. Calls placed to
+14165555555 must ring in both the reception area and the lunchroom.
Technical Requirements
Contoso identifies the following technical requirements:
- The endpoint deployed to each boardroom must include a console on the table. The endpoint must automatically invite the existing Surface Hub when joining a Teams meeting.
- The sales team must be able to temporarily sign in to the endpoints deployed to the huddle spaces to respond to Teams messages and attend video calls.
- The endpoints deployed to the huddle spaces must allow only outbound emergency calls when a user is NOT signed in.
- During Teams meetings, the sales team must have a watermark displayed on shared content.
You need to address the issue reported by the Toronto office user.
You create a new calling policy.
What should you do next?
- A. Set Busy on busy when in a call to Enabled.
- B. Set Voicemail is available for routing inbound calls to User controlled.
- C. Set Voicemail is available for routing inbound calls to Enabled.
- D. Set Busy on busy when in a call to Unanswered.
Answer: D
NEW QUESTION # 206
Drag and Drop Question
You have a Microsoft Teams Phone deployment.
You need to configure voice routing for Direct Routing.
The solution must only allow calling within the United States and Canada for a user named user1@contosoxom.
Which four actions should you perform in sequence to minimize user call disruption? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
Answer:
Explanation:
Explanation:
Configuration steps:
1. Create a single PSTN usage.
2. Configure three voice routes.
3. Create a voice routing policy.
4. Assign the policy to a user.
Step 1: Add a PSTN usage record named Record1.
Create the "US and Canada" PSTN usage.
1. In the left navigation of the Microsoft Teams admin center, go to Voice > Direct Routing, and then in the upper-right corner, select Manage PSTN usage records.
2. Click Add, type US and Canada, and then click Apply.
Step 2: Create a voice route that has a dialed number pattern of
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